Legal Information
This page contains our legal policies and terms. Please review these documents carefully.
Quick Navigation
- Privacy Policy - How we protect and handle your data
- Terms of Service - Rules and conditions for using LymeTrack
Privacy Policy Sections
- Introduction | Wellness Tracker Disclosure | Information We Collect
- How We Use Your Information | Data Sharing | Your Privacy Rights
Terms of Service Sections
- Acceptance of Terms | Medical Disclaimer | User Conduct
- Intellectual Property | Subscription and Payments | Contact Information
Privacy Policy
Effective Date: 2025-09-01
Last Updated: 2025-09-01
1. Introduction
Welcome to LymeTrack (“App,” “we,” “us,” or “our”), a wellness tracking application operated by Light Works Studio, LLC (“Company”), a company registered in the United States. We respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws worldwide.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, regardless of where you are located. By using LymeTrack, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Wellness Tracker Disclosure
LymeTrack is a general wellness and lifestyle tracking application. It is designed to help users track their daily wellness patterns, habits, and lifestyle factors. The App:
- Is NOT a medical device
- Does NOT provide medical advice, diagnosis, or treatment
- Is intended for general wellness and informational purposes only
- Should NOT replace professional medical consultation
3. Information We Collect
Personal Information You Provide
When you register and use LymeTrack, we may collect:
- Account Information: Email address, name, and password
- Wellness Data: Self-reported symptoms, wellness activities, environmental factors, daily check-ins, journal entries, and wellness scores
- Profile Information: Display name, profile photo (optional), country/region
- Usage Data: Check-in streaks, app preferences, and interaction patterns
Information Automatically Collected
When you use the App, we automatically collect:
- Device Information: Device type, operating system, unique device identifiers, language settings
- Usage Analytics: App features used, frequency of use, performance data (with your consent where required)
- Error Reports: Crash logs and error data to improve app stability
- IP Address: For security and regional service provision (not stored with personal data)
Information We Do NOT Collect
- We do not collect precise GPS location data
- We do not access your contacts or photos without explicit permission
- We do not collect biometric or genetic data
- We do not collect special categories of personal data beyond self-reported wellness information
4. Legal Basis for Processing (GDPR/UK GDPR)
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on:
- Consent: For wellness data processing, analytics, and optional features
- Contract: To provide the services you’ve requested through your subscription
- Legitimate Interests: For service improvement, security, and fraud prevention
- Legal Obligations: When required by applicable law
You may withdraw your consent at any time through the app settings or by contacting us.
5. How We Use Your Information
We use your information to:
- Provide Core Services: Enable wellness tracking, pattern monitoring, and lifestyle logging
- Generate Insights: Create trends and correlations from your wellness data (within your account only)
- Maintain the App: Fix bugs, improve performance, and develop new features
- Communicate: Send check-in reminders and support responses (with your consent)
- Ensure Safety: Detect and prevent fraud, abuse, or security issues
- Legal Compliance: Comply with applicable laws and regulations
6. Data Sharing and Disclosure
We Do NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Limited Sharing
We may share your information only in these circumstances:
- With Your Explicit Consent: When you authorize sharing (e.g., exporting data for personal use)
- Service Providers: With carefully selected third-party services that help operate our app:
- Authentication services (data processing agreement in place)
- Cloud infrastructure for data storage (encrypted)
- Analytics tools (anonymized data only, with consent)
- Error tracking (technical data only)
- Push notification services (with consent)
- Legal Requirements: If required by law, court order, or governmental request in any jurisdiction
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice)
- Protection: To protect rights, property, or safety in accordance with applicable law
All service providers are contractually obligated to protect your data and use it only as directed by us.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, particularly the United States where our primary servers are located.
Transfer Safeguards
We ensure appropriate safeguards for international transfers through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Your explicit consent for transfers where required
By using LymeTrack, you acknowledge and consent to the transfer of your information to the United States and other countries where we or our service providers operate.
8. Data Storage and Security
Where Your Data is Stored
- Primary Storage: Secure, encrypted servers in the United States
- Backups: Encrypted backups in geographically distributed locations
- Regional Caching: Content delivery networks for performance (no personal data)
Security Measures
- End-to-end encryption for sensitive wellness data
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Secure authentication protocols with multi-factor authentication option
- Regular security audits and penetration testing
- Limited access controls (principle of least privilege)
- OWASP security standards compliance
Data Retention
- Active Accounts: Data retained while account is active
- Account Deletion: All personal data deleted immediately upon request
- Legal Holds: Data may be retained longer if required by law
- Anonymized Data: May be retained indefinitely for analytics (cannot identify you)
9. Your Privacy Rights
Universal Rights
Regardless of location, you have the right to:
- Access: Request a copy of your personal data
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your account and all associated data
- Export: Download your data in a portable format (JSON/CSV)
- Opt-Out: Disable notifications, analytics, or marketing communications
Regional Rights
European Economic Area, UK, and Switzerland (GDPR/UK GDPR)
Additional rights include:
- Data Portability: Receive your data in a structured, machine-readable format
- Restriction: Request restriction of processing in certain circumstances
- Object: Object to processing based on legitimate interests
- Automated Decision-Making: Right not to be subject to automated decision-making
- Lodge a Complaint: With your local supervisory authority
California, USA (CCPA/CPRA)
California residents have rights to:
- Know what personal information is collected, used, shared, or sold
- Delete personal information (with exceptions)
- Opt-out of sale of personal information (we don’t sell data)
- Non-discrimination for exercising privacy rights
- Correct inaccurate personal information
- Limit use of sensitive personal information
Canada (PIPEDA)
Canadian residents have rights to:
- Access personal information with limited exceptions
- Challenge accuracy and completeness
- Know how information is used and to whom it’s disclosed
- Withdraw consent (may affect service availability)
Australia (Privacy Act)
Australian residents have rights to:
- Access personal information
- Correct inaccurate information
- Complain to the Office of the Australian Information Commissioner
- Opt-out of direct marketing
To exercise any of these rights, contact us at [email protected] with your specific request and country of residence.
10. Children’s Privacy
Age requirements vary by region:
- United States: 13 years or older
- European Economic Area: 16 years or older (or 13 with parental consent where permitted)
- Other Regions: Minimum age as required by local law
We do not knowingly collect personal information from children under the applicable age limit. If we learn we have collected information from a child under the required age, we will promptly delete it.
Parents/guardians who believe their child has provided us with personal information can contact us at [email protected]
11. Cookies and Tracking Technologies
How We Use Cookies
We use essential cookies and similar technologies to:
- Maintain your session and preferences
- Ensure security and prevent fraud
- Remember your consent choices
Optional Cookies (With Consent)
Where required by law, we request consent for:
- Analytics cookies (to understand app usage)
- Performance cookies (to improve app speed)
Managing Cookies
- You can manage cookie preferences in app settings
- Device settings can also control app permissions
- We respect “Do Not Track” signals where legally required
12. Third-Party Services
Our App uses carefully selected third-party services. Each has their own privacy policy:
- Authentication Services: For secure account management
- Cloud Infrastructure: For data storage and synchronization
- Analytics Services: For understanding app usage (with consent)
- Notification Services: For reminders and updates (with consent)
- Error Tracking: For app stability monitoring
We conduct privacy impact assessments and maintain data processing agreements with all service providers.
13. Marketing and Communications
Communications You May Receive
- Service Communications: Account verification, security alerts (always sent)
- Wellness Reminders: Check-in reminders (with consent)
- Product Updates: New features and improvements (with consent)
- Marketing: Promotional content (only with explicit opt-in consent)
Unsubscribe
You can unsubscribe from non-essential communications at any time via:
- App settings
- Unsubscribe link in emails
- Contacting [email protected]
14. Data Breach Notification
In the unlikely event of a data breach that poses risk to your rights and freedoms:
- Notification Timeline: Within 72 hours of discovery (where required by law)
- Information Provided: Nature of breach, potential consequences, mitigation measures
- Regulatory Reporting: To relevant authorities as required by applicable law
- Support: Dedicated support for affected users
15. Automated Decision-Making
LymeTrack does NOT use automated decision-making or profiling that produces legal or similarly significant effects. Our wellness insights are:
- Generated from your own data patterns
- For informational purposes only
- Not used to make decisions about you
- Always under your control
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in law or our practices. We will notify you of material changes by:
- In-app notification
- Email notification (for significant changes)
- Requiring consent where legally required
- Providing 30 days notice for material adverse changes
17. International Compliance
Representative Contacts
While we don’t currently have local representatives, we respond to all regional privacy requests through our main contact. We will appoint local representatives when legally required based on user thresholds.
Language
This Privacy Policy is provided in English. Translations may be provided for convenience, but the English version governs in case of conflicts.
18. Contact Us
For privacy-related questions, requests, or concerns, please contact our Data Protection Officer:
Light Works Studio, LLC
117 S Lexington Street, STE 100
Harrisonville, MO 64701, USA
Email: [email protected]
Response Time: Within 30 days
Please include:
- Your country of residence
- The nature of your request
- “Privacy Request - [Your Country]” in the subject line
For EU/UK specific privacy concerns, you may also contact your local data protection authority.
19. Supervisory Authorities
You have the right to lodge a complaint with your local data protection authority:
- EU: Your member state’s authority (list at edpb.europa.eu)
- UK: Information Commissioner’s Office (ico.org.uk)
- Canada: Privacy Commissioner of Canada (priv.gc.ca)
- Australia: OAIC (oaic.gov.au)
- Other: Contact us for your local authority information
Your Privacy is Our Priority
At LymeTrack, we understand that tracking your wellness journey is personal. We’re committed to protecting your privacy across all jurisdictions and giving you control over your data. This policy reflects our commitment to global privacy standards while maintaining the simplicity of a wellness tracking app.
Terms of Service
Effective Date: 2025-09-01
Last Updated: 2025-09-01
1. Acceptance of Terms
Welcome to LymeTrack (“App,” “Service,” “we,” “us,” or “our”), a wellness tracking application operated by Light Works Studio, LLC (“Company”), a limited liability company organized under the laws of Missouri, United States.
By downloading, installing, accessing, or using LymeTrack from anywhere in the world, you (“user,” “you,” or “your”) agree to be bound by these Terms of Use (“Terms”) and all applicable local laws and regulations. If you do not agree to these Terms, do not use the App.
These Terms constitute a legally binding agreement between you and Light Works Studio, LLC, and apply regardless of your country of residence or location of use.
2. Wellness Application Disclosure
IMPORTANT: LYMETRACK IS A GENERAL WELLNESS APPLICATION
LymeTrack is designed as a lifestyle and wellness tracking tool for:
- Personal wellness pattern tracking
- Lifestyle factor monitoring
- General health habit logging
- Personal wellness journey documentation
LymeTrack is NOT:
- A medical device or medical software
- A tool for diagnosis, cure, mitigation, prevention, or treatment of disease
- A substitute for professional medical advice
- Intended to make medical recommendations
- Regulated as a medical device in any jurisdiction
By using this App, you acknowledge and agree that LymeTrack is solely a wellness tracking tool and should not be relied upon for medical purposes.
3. Eligibility and Age Requirements
Global Age Requirements
To use LymeTrack, you must meet the minimum age requirement in your jurisdiction:
- United States: 13 years or older
- European Economic Area: 16 years or older (13 with parental consent where permitted)
- United Kingdom: 13 years or older
- Canada: Varies by province (generally 13-14)
- Australia: 13 years or older
- Other Jurisdictions: The age of digital consent in your country
Additional Requirements
- You must have the legal capacity to enter into binding agreements
- You must not be prohibited from using the App under applicable laws
- You must provide accurate and complete registration information
- If under 18 (or age of majority in your jurisdiction), you must have parental/guardian permission
4. Account Registration and Security
Account Creation
- You must provide accurate, current, and complete information
- You must use a valid email address you control
- You may not impersonate others or provide false information
- You must comply with all applicable laws in your jurisdiction
Account Security
- You are responsible for maintaining account confidentiality
- You must immediately notify us of unauthorized access at [email protected]
- You are liable for all activities under your account
- We are not responsible for losses from your failure to secure your account
- Multi-factor authentication is recommended where available
Prohibited Account Actions
- Creating multiple accounts for yourself
- Sharing accounts with others
- Selling or transferring your account
- Using automated systems to create accounts
5. Description of Service
LymeTrack provides wellness tracking tools including:
- Daily wellness check-in tracking
- Lifestyle factor monitoring
- Personal pattern visualization
- Streak tracking and reminders
- Data export for personal use
- Journal entries for personal documentation
- Wellness trends and correlations (informational only)
All features are for personal wellness tracking and informational purposes only.
6. Medical Disclaimer and Health Information
No Medical Advice
THE APP DOES NOT PROVIDE MEDICAL ADVICE
The information provided by LymeTrack is:
- For informational and wellness tracking purposes only
- Not a substitute for professional medical advice, diagnosis, or treatment
- Not intended to diagnose, treat, cure, or prevent any disease
- Not reviewed by medical professionals
Your Responsibilities
You acknowledge and agree that:
- You should always consult qualified healthcare providers for medical concerns
- You should never delay seeking medical advice because of something in the App
- In case of medical emergency, you should contact emergency services immediately
- Any decisions based on App information are at your own risk
- The App is not intended for medical emergencies or urgent situations
No Healthcare Provider Relationship
Using LymeTrack does not create any healthcare provider-patient relationship with Light Works Studio, LLC or any affiliated parties.
7. International Use and Compliance
Availability
LymeTrack is available globally but:
- Some features may not be available in all countries
- We make no representation that the App is appropriate or available in all locations
- You are responsible for compliance with local laws
Export Control
You agree not to export or re-export the App in violation of:
- U.S. export control laws
- Export regulations of your jurisdiction
- International trade sanctions
Local Law Compliance
You are responsible for:
- Determining whether the App is legal in your jurisdiction
- Complying with all applicable local laws and regulations
- Understanding local regulations regarding wellness applications
- Tax obligations in your jurisdiction
8. User Conduct and Responsibilities
Acceptable Use
You agree to:
- Use the App only for lawful purposes
- Respect the rights and dignity of others
- Maintain accurate wellness tracking for your own benefit
- Comply with these Terms and all applicable laws
- Report violations or security concerns to us
Prohibited Conduct
You must NOT:
- Use the App for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit viruses, malware, or malicious code
- Attempt to gain unauthorized access to our systems
- Reverse engineer, decompile, or disassemble the App
- Use automated systems to extract data
- Harass, abuse, or harm other users
- Misrepresent the App as providing medical services
- Use the App in any way that could damage our reputation
- Circumvent any security or access controls
9. Intellectual Property Rights
Our Intellectual Property
- All App content, features, and functionality are owned by Light Works Studio, LLC
- Protected by international copyright, trademark, and other intellectual property laws
- The LymeTrack name, logo, and related marks are our trademarks
- You may not use our intellectual property without written permission
Your Content
- You retain ownership of wellness data and content you input
- You grant us a worldwide, non-exclusive, royalty-free license to use your content solely to:
- Provide the Service to you
- Improve our Service
- Create anonymized, aggregated analytics
- You are responsible for ensuring you have rights to any content you submit
Feedback
Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.
10. Privacy and Data Protection
Your use of LymeTrack is governed by our Privacy Policy, which complies with:
- General Data Protection Regulation (GDPR) for EU/EEA users
- California Consumer Privacy Act (CCPA) for California residents
- Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian users
- Privacy Act 1988 for Australian users
- Other applicable data protection laws
By using the App, you consent to data processing as described in our Privacy Policy.
11. Subscription and Payments
Subscription Options
- Free Tier: Basic wellness tracking features
- Premium Subscriptions: Monthly, annual, or lifetime options
- Pricing: Varies by region and currency
- Features: Premium features detailed in-app
Payment Terms
- Subscriptions auto-renew unless cancelled
- Payment charged to your chosen payment method
- Prices include applicable taxes (VAT/GST where applicable)
- Currency determined by your app store region
Cancellation and Refunds
- Cancellation: Cancel anytime through app store settings
- Refund Policy: Case-by-case basis, contact [email protected]
- Cooling-Off Period: 14 days for EU/UK users (where applicable)
- Pro-Rated Refunds: Not typically provided except where required by law
Regional Pricing
Prices may vary by region based on:
- Local currency
- Purchasing power parity
- Local taxes and regulations
- App store policies
12. Disclaimers and Limitations of Liability
Disclaimers
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OF WELLNESS TRACKING
- MEDICAL OR HEALTH BENEFITS
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- We are not liable for indirect, incidental, special, consequential, or punitive damages
- We are not liable for personal injury or health issues
- Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
- Some jurisdictions don’t allow these limitations, so they may not apply to you
Specific Disclaimers
We are not responsible for:
- Medical decisions made based on App information
- Accuracy of self-reported wellness data
- Third-party services or content
- Loss of data due to your actions
- Service interruptions or downtime
13. Indemnification
You agree to indemnify, defend, and hold harmless Light Works Studio, LLC and its officers, directors, employees, contractors, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses arising from:
- Your use or misuse of the App
- Your violation of these Terms
- Your violation of any laws or third-party rights
- Your content or wellness data
- Medical decisions based on App use
- Your breach of representations or warranties
14. Termination
Your Right to Terminate
- Stop using the App at any time
- Delete your account through app settings or by contacting support
- Export your data before deletion
- Cancellation of paid subscriptions through app store
Our Right to Terminate
We may suspend or terminate your account for:
- Violation of these Terms
- Illegal or fraudulent activity
- Extended inactivity (with notice)
- Legal requirements or court orders
- Repeated violations after warnings
Effects of Termination
- Access to the App immediately ceases
- Personal data deleted per our Privacy Policy
- No refund of subscription fees (except where required by law)
- Provisions that should survive termination remain in effect
15. Dispute Resolution
Governing Law
These Terms are governed by:
- Primary: Laws of Missouri, United States (without regard to conflict of law principles)
- Consumer Protection: Your local mandatory consumer protection laws may also apply
Dispute Resolution Process
- Informal Resolution: Contact [email protected] first
- Mediation: Optional mediation if informal resolution fails
- Arbitration/Courts: Depending on your jurisdiction:
- US Users: Binding arbitration in Missouri
- EU/UK Users: Your local courts have jurisdiction
- Other Users: Courts of Missouri or your local courts as permitted by law
Class Action Waiver
WHERE PERMITTED BY LAW: You waive the right to participate in class actions. This may not apply in some jurisdictions.
16. Regional Specific Terms
European Economic Area & United Kingdom
- 14-day withdrawal right for digital subscriptions (waived if you start using premium features)
- Local consumer protection laws apply
- Right to bring claims in your local courts
Australia
- Consumer guarantees under Australian Consumer Law apply
- These Terms don’t exclude statutory rights
Canada
- Provincial consumer protection laws apply
- Language rights respected in Quebec
17. General Provisions
Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and Light Works Studio, LLC.
Severability
If any provision is found invalid, the remaining provisions continue in full effect.
Waiver
Our failure to enforce any provision doesn’t constitute a waiver.
Assignment
You may not assign these Terms. We may assign our rights without restriction.
Force Majeure
We’re not liable for failures due to circumstances beyond our reasonable control (including pandemics, natural disasters, or government actions).
Language
These Terms are provided in English. Translations are for convenience only; the English version governs.
Notices
Legal notices should be sent to our address below with “Legal Notice” in the subject line.
18. Accessibility
We strive to make LymeTrack accessible to users with disabilities. For accessibility issues or requests, contact [email protected] with “Accessibility” in the subject line.
19. Contact Information
For questions about these Terms, the Service, or for support:
Light Works Studio, LLC
117 S Lexington Street, STE 100
Harrisonville, MO 64701, USA
Email: [email protected]
Response time: Within 5 business days (30 days for legal requests)
For region-specific inquiries, please include your country in the email subject.
Thank You for Choosing LymeTrack
We’re honored to be part of your wellness journey. These Terms ensure a safe, lawful, and beneficial experience for our global community of users. Remember, LymeTrack is a wellness tracking tool designed to help you monitor your personal health patterns—always consult healthcare professionals for medical advice.